Privacy Policy

Last updated: January 2025

1. Introduction

Welcome to ZetPad ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our website and in using our products and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our AI workspace platform.

ZetPad is operated by Arcaley Technologies Private Limited. All references to "ZetPad," "we," "us," or "our" in this Privacy Policy refer to Arcaley Technologies Private Limited and its affiliates.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.

2. Information We Collect

2.1 Information You Provide to Us

  • Account information: name, email address, password, and profile information
  • Content: documents, notes, projects, and other data you create or upload to ZetPad
  • Payment information: billing address, payment method details (processed securely through third-party payment processors)
  • Communications: information you provide when contacting our support team or participating in surveys

2.2 Information We Collect Automatically

  • Usage data: how you interact with our services, features used, time spent, and navigation patterns
  • Device information: IP address, browser type, operating system, device identifiers, and mobile network information
  • Log data: access times, pages viewed, and other system activity
  • Cookies and tracking technologies: we use cookies and similar technologies to enhance your experience

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send administrative information and updates
  • Respond to your comments, questions, and provide customer support
  • Monitor and analyze trends, usage, and activities in connection with our services
  • Detect, prevent, and address technical issues and fraud
  • Personalize your experience and deliver content relevant to your interests
  • Send you marketing communications (with your consent, where required)

4. Data Storage and Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your data is stored on secure servers and is encrypted in transit and at rest. We retain your information for as long as necessary to provide our services and fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: We may share information with third-party service providers who perform services on our behalf, such as hosting, payment processing, and analytics
  • Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities
  • Business Transfers: In connection with any merger, sale of assets, or acquisition, your information may be transferred
  • With Your Consent: We may share information with your explicit consent

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service
  • Opt-out: Unsubscribe from marketing communications
  • Cookie Preferences: Manage cookie settings through your browser

To exercise these rights, please contact us at the information provided below.

7. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We take appropriate safeguards to ensure your information receives an adequate level of protection.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us: